TOPIC

Digital Transformation

Enabling Generosity in Telecoms

Some time ago I saw a competitor’s video for a mobile app experience. In the story, a parent has ‘shared’ some SMS messages with a child, and the child’s SMS balance runs out. Using the app, the child requests some more SMS from their parent, and the parent’s app...

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How to act like a digital local

‘When in Rome do as the Romans do.’ An old adage that telecoms firms would do well to pay attention to as they embark on their journey to transform themselves from communications service providers (CSPs) into digital service providers (DSPs). So how can DSPs act like...

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Can Telcos Embrace Bimodal IT?

Bimodal (aka 2 Speed) IT is the practice of managing two separate modes of IT delivery, one focused on maintaining the legacy status-quo and the other on agility and time-to-market for new digital services and channels. The basic concept put forth by the likes of...

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