2023 Will Be More than Just Metaverse and 6G: Here’s What to Watch

Marc Price
5G TECHNOLOGY
bullseye target on dart board
All 5G CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION INNOVATION IoT IT INFRASTRUCTURE POINT OF VIEW TECHNOLOGY
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Celebrating MATRIXX Success in 2022

Jennifer Kyriakakis
2022 saw the world enter the third year of the global pandemic, which accelerated the integration of digital technology into all areas of business and...
5G CUSTOMER EXPERIENCE POINT OF VIEW
Gamer playing video games on smartphone

Critical Capabilities for the Reinvention of Telco 

Monica Ricci
The MATRIXX team recently returned from a week in Las Vegas at AWS re:Invent, one of the largest and most impactful tech conferences of the...
5G INNOVATION TECHNOLOGY
Spartan warriors fighting with a spear

Edge: The End of the Beginning?

Paul Gainham
Similar to the “I’m Spartacus” scene from the film of the same name, the edge is suddenly popping up everywhere. Whether it’s cell sites, telephone...
TECHNOLOGY
Digital Connection

Digitalization of B2B — Small Enterprises, Big Opportunity

Paul Gainham
In this blog, Paul Gainham, Director of Strategic Marketing at MATRIXX Software, and Martin Morgan, Head of Digital Marketing at Qvantel discuss the next stage...
DIGITAL TRANSFORMATION
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A Change of Era in Wholesale

Paul Gainham
Experiences never commoditize. By its very nature, an experience is personalized, tailored, configurable and adaptable for businesses and consumers alike. Add in rich information, and...
DIGITAL TRANSFORMATION
Abstract glowing arrow forward

Changing Dynamics in Telco’s B2B Commercial Model

Paul Gainham
Long-needed change is stirring in the telecoms business model. A seemingly irreversible decline in consumer revenues co-exists with longstanding neglect of small to medium-sized enterprises...
DIGITAL TRANSFORMATION
Futuristic blue gear digital transformation abstract

Anatomy of a Digital SME

Paul Gainham
Selling effectively into the long-neglected SME market requires operators to understand what makes small businesses tick and the ways in which many have evolved in...
DIGITAL TRANSFORMATION
Collage of high rise buildings and woman on mobile

The Need For Digital B2B Use Cases

Paul Gainham
Killer App or Killer Environment? In early engagements with telco enterprise teams our sales teams position the benefits of MATRIXX Software’s real-time dynamic monetization capabilities...
5G CUSTOMER EXPERIENCE
DJ

How Music Transformed Zoom Calls and Strengthened Our Company Culture

Glo Gordon
Music has proven to be a powerful way to strengthen our company culture and deepen our connection as a team. The switch to remote and...
POINT OF VIEW
Young farmer standing in the corn field and using mobile phone

In Developing Markets, it’s Digital or Bust

A Smith
Operators in fast-growing emerging economies are facing a significant loss of customers and revenue as a direct result of 4G rollout and increasing smartphone adoption....
CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION POINT OF VIEW
B2B growth graphic

From B2B to B2$$: Experience and a New Growth Agenda in Telco Enterprise Services

Paul Gainham
In early 2022, MATRIXX Software commissioned Analysys Mason to undertake a survey of telcos and enterprises globally with a view to capturing insights and thoughts...
CUSTOMER EXPERIENCE IT INFRASTRUCTURE
man shocked using laptop

Eliminating Cloud Bill Shock

Kev Hall, Paul Gainham
Just when you thought ‘bill shock’ was a thing of the past, it’s back! And it’s back in a place few would have pointed to...
IT INFRASTRUCTURE
Agile

Agile Implementation. Telco Innovation.

Colin Caskey
While I’m not one for buzzwords (and the telecom industry is awash with them), agile implementation is more than a trendy tech phrase. It’s something...
DIGITAL TRANSFORMATION INNOVATION IT INFRASTRUCTURE
Two business people looking at computer screen

Bundles, Outcomes and a New Experience for Small Medium Enterprises

Paul Gainham
“Revenue is vanity; margin is sanity.” I can’t recall where I first heard that saying, but it always acts as a salient reminder about the...
CUSTOMER EXPERIENCE
Start-up, small business owner, cardboard parcel box of product for delivery to the customer.

A New Digital Pathway for Small and Medium Enterprises

Paul Gainham
Gather a number of small and medium-sized businesses together for a game of word association; set the context as “telephone company” or “mobile phone company,”...
CUSTOMER EXPERIENCE
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