Redefining Customer Engagement
Orange Poland launched Flex, a new digital, app-based proposition that delivers transparency, real-time control and personalized offers. Their goals included:
- Offering a modern customer-focused, app-based experience
- Providing customers the simplicity, precision and control they want
- Transforming the experience to drive advocacy
As part of their digital transformation strategy, Orange Poland deployed MATRIXX Digital Commerce as part of a hybrid-cloud solution, creating a new digital IT stack. MATRIXX Digital Commerce provided a scalable platform with the agility needed to meet these expectations.