AT&T Mexico Drives Digital Transformation

Unlocking Operational Efficiency

AT&T Mexico set out to transform its business and IT systems, aiming to deliver better customer experiences, simplify operations and reduce costs. Facing intensifying competition from agile MVNOs, AT&T Mexico needed to defend its market position while modernizing its technology stack.

To achieve these goals, AT&T Mexico prioritized migrating operations to the cloud, unlocking enhanced automation, interoperability, scalability, reliability and operational efficiency. The company accelerated time to market and improved operational agility by adopting a cloud native platform and standardized TM Forum APIs.

A key milestone: consolidating approximately 20 million prepaid subscribers from legacy platforms onto MATRIXX.

AT&T Mexico Benefits from MATRIXX Charging

Rapid Deployment

Deployed MATRIXX’s pricing catalog and online charging engine in just nine months after deal closure

Seamless Migration

Supported a staged migration of ~20 million active prepaid subscribers, and ran integrated campaigns to reactivate inactive subscribers, resulting in significant new top-ups and re-engagement

Accurate, Unified Charging

Launched a Kafka-based offline CDR ingestion engine, supporting unified online and offline charging for improved revenue accuracy and speed

TM Forum API Integration

Implemented TM Forum APIs as part of the digital transformation program

Jerónimo Diez De Sollano
We’ve seen firsthand the agility that MATRIXX can deliver for our customers and our business. They’ve consistently demonstrated a willingness to go beyond expectations and help us realize the benefits of our digital transformation efforts, delivering solutions and results at a pace unmatched in the industry.”
Jerónimo Diez De Sollano CIO, AT&T Mexico

Achieving Stability and Efficiency With MATRIXX

Operational Reliability

MATRIXX has delivered a stable production system for AT&T Mexico over the past two years, supporting the company’s digital transformation as a key business pillar

Efficiency Improvements

The migration to MATRIXX has enabled AT&T Mexico to streamline operations, reduce costs and respond quickly to market changes

Preparing for the Future

With ongoing cloud migration and continued innovation, AT&T Mexico is well-positioned to meet evolving customer needs and defend its market leadership

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