MATRIXX fuels CelcomDigi’s agility to launch innovative prepaid services and thrive in Malaysia’s fast-moving mobile market.

Customer Case Study: CelcomDigi

Innovating at Scale With MATRIXX

Malaysia’s largest mobile network operator, CelcomDigi, is redefining what it means to deliver agile, customer-first experiences. As the company accelerates its digital strategy, MATRIXX remains a foundational part of its journey, empowering the launch of innovative prepaid services with speed, flexibility and precision. From supporting a next-generation digital brand to preparing for nationwide 5G services, MATRIXX gives CelcomDigi the commercial agility to lead in one of Southeast Asia’s most competitive mobile markets.

CelcomDigi Delivers Personalized Experiences

As Celcom and Digi joined forces to form CelcomDigi, the new entity opted to carry forward the benefits of agility that MATRIXX delivered. With MATRIXX monetization, CelcomDigi is now positioned to:

  • Rapidly launch prepaid and digital-first 5G offerings
  • Deliver tailored services to a broad range of market segments
  • Reduce time to market for new plans and promotions
  • Deliver transparent billing and usage insights to customers
  • Scale flexibly across infrastructure and subscriber growth
CelcomDigi app offers

A Platform for the Future

MATRIXX gives CelcomDigi the confidence to innovate without compromise. Whether it’s supporting millions of prepaid users or designing the next generation of digital experiences, MATRIXX delivers the agility to compete, win and grow.

Why Spark Matters

Digital-First Evolution

Spark is elevating the mobile experience with eSIM technology and app-based simplicity, putting full control into subscriber’s hands to upgrade, downgrade, or boost their plans at any time.

Agility at Scale

MATRIXX enables CelcomDigi to innovate fast, deliver personalized offerings and give subscribers full transparency into their usage and spend, all critical differentiators in a highly competitive market.

Future-Ready Monetization

MATRIXX delivers a single, unified monetization platform to CelcomDigi to power prepaid and postpaid offers across a converged networks and across subscriber types.

How MATRIXX Delivered for CelcomDigi

Customer Experience icon

Customer Agility

Customized service controls and improved functionalities with infinitely flexible configuration capabilities

click icon

Click-Not-Code

Product configuration of business rules and use cases eliminates customization

cloud native icon

Cloud Native

Micro-services architecture with web scale elasticity, resilience and CI/CD support

Pin It on Pinterest