From streaming and gaming to smarter homes and peace of mind, TELUS 5G selected MATRIXX to help revolutionize the way Canadians work and play.

Customer Case Study: TELUS

TELUS Strategy

Committed to ensuring that all Canadian citizens and business have the technology they need to stay connected to the people, information, and opportunities that matter most.

Offer a world-leading 5G experience across Canada, helping people access vital tools and resources

Elevate the customer experience with world-leading network and advanced digital capabilities

Strengthen business and public service offerings with tailored services and solutions

Ibrahim Gedeon testimonial
Leveraging the next wave of 5G capability such as network slicing, IoT and artificial intelligence, MATRIXX’s game-changing solution will help power the transformation of key sectors with exciting technologies such as connected health, advanced emergency communications, immersive education and smart agriculture.”
Ibrahim Gedeon Chief Technology Officer, TELUS

Empowering Innovative 5G Services on the Public Cloud

In 2021 TELUS announced a strategic decision to migrate their infrastructure to the public cloud to support digital transformation within key industries, including communications technology, healthcare, agriculture, security, and connected home.

As part of that initiative, TELUS needed a completely secure and maximally-configurable charging system that could be seamlessly integrated into their cloud based infrastructure. After extensive testing, they chose MATRIXX.

Only MATRIXX: Next Generation Monetization Proven at Scale

TELUS is deploying MATRIXX to:

  • Replace outdated systems with cloud native technology
  • Simplify network and IT charging interactions
  • Deliver an enhanced on-demand digital experience
  • Expose network capabilities to enable new business models
  • Consolidate charging for all channels on one real-time system
TELUS and MATRIXX diagram


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Improves Customer Agility

Helps transform the customer experience through customized service controls and improved functionalities with infinitely flexible configuration capabilities

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Improves Commercial Agility

Delivers the agility to easily and seamlessly develop and launch new solutions covering mobile, Internet of Things (IoT), fixed and cloud services through a single cloud native platform

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Improves Operational Agility

Reduces operational costs and enables innovation at a faster pace than traditional software, with a step change improvement in delivery efficiency

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