Press Release

NextGen Strengthens Collaboration with MATRIXX Software to Promote Digital Transformation in the MVNO Industry

Launching solutions ranging from implementation consulting to operational support for MVNOs starting in November

TOKYO, December 7, 2023NextGen Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative Director, Executive Officer, President: Shinji Onishi), has partnered with MATRIXX Software, a global leader in 5G and digital monetization solutions (Headquarters: California, U.S.A.), to offer a solution that integrates all billing into one platform beginning November 2023.

This solution has already been launched for a major telecommunications and information company in Japan and is currently in operation. Based on the implementation know-how and technical knowledge gained through that deployment, NextGen has developed a solution that comprehensively supports mobile virtual network operator (MVNO) business operations, including implementation consulting. The company plans to continue to expand this offering.

Background of the Solution

Japan is one of the most competitive mobile markets, with the number of mobile phone subscriptions reaching 210.63 million as of the end of March 2023 — nearly twice the population. At the same time, the share of 5G network subscriptions is rapidly expanding. Although the number of MVNO[1] operators is on the rise, the current situation is that small-scale operators still perform core operations such as billing and SIM management manually.

In addition, domestic mobile network operators (MNOs) that provide mobile lines to MVNOs deliver services using a network technology called 5G Standalone (5G SA), but this is not standardized for MVNOs, so many businesses are hesitant to invest in MVNO operations for 5G.

MATRIXX is developing a digital monetization solution with advanced and real-time customer billing functionality. NextGen will provide a web user interface that incorporates this solution and is tailored to the usage scenarios of Japanese carriers. This solution, which integrates NextGen’s business support systems (OSS/BSS) and SIM management systems (SLMS), can be implemented regardless of network technology and will address comprehensive MVNO operations including implementation consulting.

Benefits of Implementing the Solution

  • Visualize information necessary for monetization in real-time
  • Immediately observe service usage status (including usage status for each subscriber)
  • New services and plans optimal for users based on information released in a timely manner
  • Streamline service operations such as billing and SIM management
  • Unified lifecycle from subscriber/service registration to cancellation with an integrated system
  • Reduce work costs and eliminate manual errors
  • Ability to be introduced regardless of connection method or usage type
  • 4G, 5G, 5G SA, can all be introduced
  • Platform provision on-premises, cloud or hybrid

As the number of mobile phone contracts increases, the number of MVNO service providers is also on the rise. In partnership with MATRIXX, NextGen will promote digital transformation in the industry by providing operational support to MVNOs of all shapes and sizes and will also expand the provision of solutions to areas other than MVNOs, such as service providers, supporting the launch of competitive services in the Japanese market.

Comment from Glo Gordon, CEO of MATRIXX:

“Japan has a reputation for rapid adoption of new mobile technologies and the ability to expect the highest level of service delivery from communications service providers. As MVNOs continue to gain market share, we are driving the next era of innovation with NextGen.”

[1] Source: Ministry of Internal Affairs and Communications homepage (

Company names, product names and service names listed are, in principle, trademarks or registered trademarks of each company.

About NextGen

Our company started its business in 2001 with the theme of converting voice network systems to IP and software. As a pioneer of voice communication in IP networks, including the introduction of Japan’s first commercial IP telephone, we specialize in building efficient and flexible voice network systems and interconnecting different carriers and services. Currently, based on the know-how we have accumulated, we provide DX solutions that utilize cloud PBX, voice recognition & AI, and CPaaS, IP wireless solutions, and cloud voice service infrastructure, as well as local 5G implementation consulting and the development and construction of mobile core systems. We provide security diagnosis and maintenance support for these solutions and services.

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About MATRIXX Software

MATRIXX Software delivers a modern converged charging and digital monetization solution proven at scale. Global operators like Telefónica and Telstra, IoT providers like Tata Communications and network-as-a-service (NaaS) providers like DISH rely on the platform to overcome the limitations of traditional Business Support Systems (BSS). With MATRIXX, service providers can rapidly configure, deploy and monetize personalized, innovative offerings. Its cloud native platform delivers accurate, real-time information that improves customer engagement. MATRIXX enables commercial innovation and real-time customer experiences that drive revenue and growth opportunities across multiple markets.


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