Tata Consultancy Services’ digital business platform TCS HOBS™ along with MATRIXX Software helps communication service providers transform their prepaid and postpaid businesses, enhance customer experience and drive growth
Mumbai | Foster City, Calif., February 16, 2022: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) announced a partnership with MATRIXX Software to integrate TCS HOBS™, its plug and play digital business platform for subscription, device and data management, with MATRIXX’s cloud native, converged charging capabilities. The integrated solution will help Communication Service Providers (CSPs) transform their prepaid and postpaid businesses, enable superior customer experience, and drive growth.
TCS HOBS is being used by progressive CSPs across the world to boost their business agility and product innovation. The cloud native, catalog-driven subscription management platform enables ideation and creation of new product and service bundles, including partner offerings. It significantly speeds up new product launches by enabling a seamless, “zero touch” rollout of the associated business rules across the CSP’s fulfillment, assurance, billing, and supply chain functions at the back end.
Together, TCS HOBS and MATRIXX will enable real-time charging, rating, notifications on usage and spends, and context-driven interactions to enhance the end-customer experience quickly and easily. The solution enables easy integration with a larger partner ecosystem, allowing CSPs to seamlessly offer newer services around third-party products.
“Our rich experience in the telecommunications industry, along with sustained investments in research and innovation, and product development have made TCS HOBS the preferred platform for CSPs seeking to accelerate their digital transformation,” said Kamal Bhadada, Business Group Head, Communications, Media and Information Services, TCS. “The unique combination of TCS HOBS and MATRIXX will enable CSPs to focus on commercial and technological innovations that will quickly capture the imagination of end customers and help increase market share.”
André Gunnberg, Chief Revenue Officer, MATRIXX Software said, “From implementation through deployment, speed and agility are essential for success. We are excited to work with TCS to help today’s operators move fast, engage digitally and compete more effectively, and to give them a powerful and highly configurable monetization platform for future innovation.”
TCS HOBS is built on a future-proof, microservices-based catalog-driven architecture, enabling customers to leverage partner ecosystems and venture into B2B2X models. Learn more about TCS HOBS here.
About Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development.
A part of the Tata group, India’s largest multinational business group, TCS has over 556,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22.2 billion in the fiscal year ended March 31, 2021 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS’ proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com.
About MATRIXX Software
MATRIXX Software delivers a modern converged charging and digital monetization solution proven at scale. Global operators like Telefónica and Telstra, IoT providers like Tata Communications and network-as-a-service (NaaS) providers like DISH rely on the platform to overcome the limitations of traditional Business Support Systems (BSS). With MATRIXX, service providers can rapidly configure, deploy and monetize personalized, innovative offerings. Its cloud native platform delivers accurate, real-time information that improves customer engagement. MATRIXX enables commercial innovation and real-time customer experiences that drive revenue and growth opportunities across multiple markets.