MATRIXX uses IP addresses to analyze trends, administer the site, track usage and gather broad demographic information for aggregate use.
MATRIXX only shares personal contact information in the case of sub-contracting circulation of our own newsletter and other strictly proprietary uses.
If you subscribe to our e-mail newsletter, we ask for contact information—your name, company and e-mail address at minimum, with the option to provide additional information.
To send a printed brochure, MATRIXX requires contact information—name and postal address at minimum, with the option to provide additional information.
From time to time, MATRIXX may request information from users via surveys or event registration. Participation in these surveys or events is completely voluntary and you, therefore, have a choice whether or not to disclose this information. Information requested may include contact information (such as name and address) and company.
Except where a business transaction is concerned, MATRIXX will communicate with you only where consent is given. MATRIXX tracks consent to e-mail and conventional post communication and you may review or revoke this consent at any time. Every edition of a newsletter also offers a quick unsubscribe link.
We process personal information for certain legitimate interest purposes, which include:
The MATRIXX logo is a trademark of MATRIXX Software, Inc. All other trademarks are the property of their respective owners. In the event that MATRIXX has used a trademark of your company without appropriate acknowledgment, or you believe any of the acknowledgements to be incorrect, please notify the webmaster giving the URL of the page, the trademark, and information on how MATRIXX may verify the claim. A correction will then be made.
These terms apply within the European Union (“EU Policy”) to all our website visitors and customers using the products and services we offer, such as any internet service or hosted cloud service provided by MATRIXX in connection with the provision of the MATRIXX digital commerce platform (collectively, the “Services”).
For the majority of our Services we are simply a processor, separate privacy notices will be provided by the relevant controller in each case. This EU Policy sets out the basis on which the personal data we collect about you, or that you provide to us, will be used by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
MATRIXX collects and processes your personal data for the purposes described in this EU Policy. “Personal data” means any information describing or relating to an identified or identifiable individual.
The personal data that we collect when you visit our website (“Visitors”), may include the following:
The personal data we collect when you are a customer and use our Services (“Customer”), may include the following:
We collect and use your personal data for the purposes described below and on the following lawful bases:
We do not share your personal data other than described in this paragraph:
In order to protect your personal data we have implemented reasonable, commercially acceptable security procedures and practices appropriate to the nature of the personal data we store, in order to protect it from unauthorized access, destruction, use, modification or disclosure. Your personal data is contained behind secured networks and is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential.
Please keep in mind that no website or internet transmission is completely secure. Therefore, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal data safe, such as closing your web browser when finished using the website.
We will generally retain the personal data we processed through our website and Services for as long as it is required for purposes for which the data was collected plus the length of any applicable statutory retention period following such activity.
Your personal data may be transferred to -and maintained on- computers located outside of your state, province, country or governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Where we are legally required to do so, transfers of personal data to parties outside the EU/EEA may be made pursuant to the European Commission-approved Standard Contractual Clauses or other legally acceptable mechanisms that ensure an adequate level of protection. Where applicable, you are entitled to receive a copy of the relevant contract (such as Standard Contractual Clauses or Binding Corporate Rules) showing that appropriate safeguards have been taken to protect your personal data during such transfer.
We will take steps in accordance with applicable legislation to keep your personal data accurate, complete and up-to-date. You have the right to request, review, correct, update, suppress, restrict or delete personal data that you have provided to us or if you would like to request to an electronic copy of such personal data for purposes of transmitting it to another company, by sending an email to [email protected] specifying your request. We will respond to your request consistent with applicable law.
In your request please let us know what personal data you would like to have changed, whether you would like to have it suppressed from our database, or otherwise let us know what limitations you would like to put on our use of it. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfill your request. We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
Please note that we may need to retain certain personal data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
In cases where we rely on your consent for using your personal data, you can withdraw such consent at any time by sending an email to: [email protected].
If you have any questions or concerns about this EU Policy or if you would like to make a complaint about a possible breach of local privacy laws, please contact us at [email protected].
This EU Policy may be revised from time to time. If a fundamental change to the nature of the use of your personal data is involved or if the change is in any other manner relevant to you, we will ensure that information is provided to you well in advance of the change actually taking effect.