The Key Role of Converged Charging Telco Enterprise Service Delivery
Telco opportunity in the enterprise ICT services market is under an increasing threat from the four forces of discontinuity: competition, technological disruption, operational lethargy and changes in enterprise IT buying patterns. A new, lean approach to the monetization of mobile, fixed and application/content services, with an increased focus on real-time, on-demand services and flexible payment options, is the game changer required to repel that threat.
Incrementing Value in Consumer Fixed and Mobile Portfolios
Increased digital channels usage and telecommuting, both accelerated by the pandemic, are opening up fresh new opportunities for telcos to monetize their fixed and mobile consumer portfolios. That opportunity is predicated on a series of new, value based offers and plans and not simply a continuation of 'cost plus' quad-play bundling activities.
This Heavy Reading report, with our partner Salesforce, looks at the role partner ecosystems will play in 5G Monetization. It also explores the key capabilities that will be required to deliver a marketplace of compelling B2B services and to support emerging B2B2X business models.
With 5G driving the need for flexible performance and elastic scalability, cloud native deployments are becoming the primary choice for most organizations. The MATRIXX Digital Commerce Platform is deployed as a cloud native, containerized application, orchestrated and managed by Kubernetes.
Adaptive Quota Management provides highly accurate quota management, particularly at threshold points. It eradicates erroneous quota reporting and related customer satisfaction issues along with massively reducing signaling traffic.
A simple ‘speeds and feeds’ offering combined with a ‘wait and see’ attitude towards the 5G Enterprise opportunity will result in missed opportunities from which it will be impossible to recover. Telco enterprise leaders need to seize the moment with a proactive, 5G-led revamp of their portfolio offerings and their charging approach that is unconstrained by legacy thinking and technology.