The inevitable and extensive infusion of AI into collaboration applications such as unified comms, contact center and platform-as-a-service will begin the demise of per-seat licensing and pricing. Telco B2B teams will need to adapt rapidly to a new, dynamic, real-time consumption pricing model to compete in this space.
Explore how MATRIXX Dynamic Billing can transform next‑generation satellite commercial models for mobile operators and satellite providers alike.
In an increasingly consumption-oriented economy, how should mobile operators look to utilize “all you can eat” or unlimited mobile plans? While they have a role to play in mobile network operators’ consumer portfolios, operators should be mindful of some potential drawbacks of their overuse.
In an increasingly crowded B2B services market, a real-time approach to monetization that unifies all charges and payment methods in one place and provides a consistent, always accurate, up-to-the-second view of usage and spend across all IT and comms services becomes a real differentiator.
MATRIXX Dynamic Billing solves the challenges of inflexible, costly and siloed billing systems by unifying cloud native rating, charging and billing processes to enhance customer experiences and improve cash flow.
MATRIXX Dynamic Billing uniquely solves the challenges of inflexible, costly and siloed billing platforms with a unified solution for usage, one-time, subscription, recurring and non-monetary bill items. It generates bills at the touch of a button supporting on-demand billing, recurring subscriptions and traditional bill cycles.
MATRIXX dynamic billing unleashes up to $1 billion of annual savings and a 10% EBITDA uplift for tier-1 telcos. The end of billing bloat, data siloes, complexity and accelerating costs.
Hear from Stephen Becker, VP of Wholesale Business Development at DISH Wireless and MATRIXX’s Chris Gibson, SVP of Product Management, on the topic of creating telecoms wholesale growth engine. Thank you to Vanilla Plus for a great session.
November 14, 2024
The Orange Romania Billing Development and Operations Team were trained, took the lead on the initial deployment and are now fully self-sufficient in their MATRIXX operations.
The Fast Mode spoke to Jennifer Kyriakakis, Founder and CMO at MATRIXX Software on their recent collaboration with Hutchison Telecom Hong Kong (HTHK). Jennifer discusses some of the monetization challenges and opportunities faced by HTHK, how the deployment of MATRIXX’s digital monetization engine supported the telco’s long-term objectives, the shift towards ‘all-digital’ experiences, and the impact of loyalty programs and rewards on subscriber churn.
Hong Kong is one of the most competitive and dynamic communications markets in the world, with mobile penetration rates in excess of 300% and internet penetration rates at nearly 100%. Explore how HTHK transformed with infrastructure to innovate and provide enhanced customer experiences and achieve growth.
With transport-centric portfolios commoditizing, the growth challenge for wholesale operators is acute. Often driven by legacy billing limitations, many wholesale portfolios lack imagination and creativity, resulting in minimal value differentiation and increased downward pressure on margin and revenue. A new business model needs to emerge, one that shifts from a network-first to a customer experience-first approach.
Legacy revenue management systems are acting as a drag on telco business. MATRIXX believes it can save typical Tier-1 telcos over $1 billion per year and increase EBITDA by 10% through its digital monetization offering.
The tyranny of commoditization remains the single biggest threat to the telco commercial model. A new North Star is needed. There must be a shift from an inside-out, network-first portfolio focus to a more agile, streamlined and outside-in, customer-first approach that is founded on the inalienable principle that compelling digital experiences never commoditize.
A new business model needs to emerge in wholesale – one that re-balances away from network-first to customer experience-first.
