WINDTRE modernized their IT infrastructure to deliver better customer experiences.

WINDTRE: Large-Scale Transformation Across the Network

After a merger, WINDTRE had two separate legacy infrastructures. They wanted to deliver modern, digital experiences to their 30 million mobile users, quickly. But, to allow that and be able to handle the evolution to 5G, they needed to unite the two systems.

Rob Visser
If you look at the world of IT, it is made of three things: processes, technology and people. MATRIXX excels at all three.”

WINDTRE’s New Digital Journey

Very Mobile Matrixx Digital Commerce

WINDTRE’s goal of becoming one of the most innovative digital telcos in the region started with consolidating, upgrading and modernizing their IT infrastructure. MATRIXX Digital Commerce was able to meet these needs by:

  • Placing a proven, scalable, digital infrastructure at the heart of a significant transformation program
  • Introducing modern, agile methods with empowered, cross-functional teams (IT, marketing and operations)
  • Providing an excellent customer experience and enable rich self-care through digital channels
  • Ensuring business continuity so that the switch to a new IT platform was seamless for customers and the business
Once you get the IT right, you can focus on truly creating value for the customer which will unleash growth in the business.”

MATRIXX Delivered the Solution WINDTRE Needed by Providing a Single Platform for Commerce

Agile to deploy and operate

with open APIs and configuration-based pricing via templates

Unique technology

providing ultra-low latency, 10x scalability and efficiency versus other solutions

Cloud native, 5G ready

with over a dozen successful digital transformations

Click-not-code configurability

with out-of-the-box use cases

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