Swisscom continuously launches innovative services with compelling customer experiences.
They partnered with MATRIXX Software to:
Heinz Herren, Strategic Projects and Board Mandates, Swisscom, shares how MATRIXX has propelled Swisscom’s vision and strategy for providing the best service to their customers, and how MATRIXX is helping them prepare for the 5G world.
Since launching on MATRIXX Digital Commerce, Swisscom continues to deliver innovative new services to their customers, all of which were successfully delivered entirely in-house — no professional services, no change requests. New services launched to-date:
Swisscom Cockpit
On-demand roaming passes and premium plans with inclusive roaming are creating customer value.
Swisscom is able to configure new plans and launch new MVNOs using their own resources.
Integrated into network and IT systems in less than three months
Continuous platform evolution without service interruption
Empowered to develop and launch new plans using their own IT staff