Swisscom is using innovative offerings like multi-device plans (smartwatches, trackers and other IoT devices) as a key market differentiator. Their business objectives:
Be first to market
Experiment with new IoT pricing
Give customers a great experience
MATRIXX Digital Commerce has been powering Swisscom for years, enabling them to continuously configure and launch new services on their own. No customization is necessary. No costly change requests required. Just commercial agility and a rich digital experience for customers.
INNOVATION MARKET LEADER
First to market with consumer IoT plans
Our Platform. Your MVNO. Delivering Personalization.
iD Mobile is a new MVNO from Carphone Warehouse. Their plan was to develop and launch a new service specifically targeting millennial tastes. Their business objectives:
Create a compelling, youth-oriented digital brand.
Powerful customer control. Deep personalization. With MATRIXX, iD Mobile delivered a disruptive, on-demand experience tailored to millennial tastes.
Tata Communications wanted to deliver global connectivity for IoT devices through a single platform. Their business objectives:
Flexible customer pricing for evolving business models
Dynamic charging with rapidly changing variables
Enterprise portal with API access and rich self-care
Tata Communications wanted a flexible solution that could scale to millions of IoT devices. MATRIXX Digital Commerce offered a cloud-native platform, based on open APIs and a configuration only approach that perfectly matched their needs.
Wind Tre wanted to deliver modern, digital experiences to their millions of customers throughout Italy, but first they needed to:
Consolidate multiple, legacy IT infrastructures
Build a new digital IT stack that was equipped to scale
Allow innovative use cases to become a reality for customers
Wind Tre knew their next solution must be equipped to provide customers the digital first experiences they demanded and be ready for 5G. MATRIXX Digital Commerce delivered proven, scalable digital infrastructure at the heart of a massive transformation program.
READY FOR 5G. READY FOR THE FUTURE.
Becoming One of the Most Innovative Digital Telcos in the Country
Zain Saudi wanted to transform its network by moving to a new digital platform that would provide users with a better experience, support 5G rollout and offer products through an app-based interface. Their business objectives:
Offer a first-class, app-based experience
Produce a digital-grade, 5G ready business platform
Digitize essential customer journeys and streamline processes
As one of the world’s first 5G operators, Zain Saudi needed to launch new capabilities quickly while continuously innovating their product. MATRIXX Digital Commerce and an MVP methodology empowered Zain to bring a disruptive digital proposition to the Middle East in months, not years.
Orange Poland launched Flex, a new digital, app-based proposition that delivers transparency, real-time control and personalized offers. Their goals included:
Offering a modern customer-focused, app-based experience
Providing customers the simplicity, precision and control they want
Transforming the experience to drive advocacy
As part of their digital transformation strategy, Orange Poland deployed MATRIXX Digital Commerce as part of a hybrid-cloud solution, creating a new digital IT stack. MATRIXX Digital Commerce provided a scalable platform with the agility needed to meet these expectations.
Starhub was looking to disrupt the crowded Singapore market with a new mobile service. They launched giga!, a new brand that gives customers unsurpassed, digital-first experiences. This allowed Starhub to:
Create a market redefining, app-based proposition
Incorporate continuous innovation into the new brand
Provide full transparency and real-time control to customers
Starhub partnered with MATRIXX because the MATRIXX Digital Commerce Platform enabled them to launch their new, independent digital service in an aggressive timeline. By providing modern technology, MATRIXX allowed Starhub’s giga! to enter the market quickly and provide a breakthrough digital experience.
FIRST IN SINGAPORE TO OFFER RELIABLE, DIGITAL SELF-CARE
First in Singapore to Provide True, On-Demand Visibility