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Technology
Product
MATRIXX Digital Commerce
Innovations
5G CHF | CCS Architecture
Cloud Native Design
MATRIXX Technology Core
Solutions
Overview
Monetization Opportunities
Market Segments
Consumers
Small and Medium Enterprise
Large Enterprise
Private Cellular Networks
Customers
Overview
Success Highlights
Business Case Studies
DISH - Standalone 5G
Liberty Latin America - Group Transformation
Orange Romania - Rapid Brand Innovation
Telefónica - Converged Charging
TPG Telecom - Multi-Brand Strategy
Success Stories
iD Mobile
Ooredoo
Orange Poland
StarHub
Swisscom
Tata Communications
Telstra
Three UK
Verizon
Vodafone Consumer
Vodafone Enterprise
WINDTRE
Yoodo
Zain Iraq
Zain SA
Partners
Be A Partner
Partner Program Overview
Partner Resources
Education & Training
Strategic Initiatives
Google | Confidential Compute
Salesforce | Digital Experiences
Red Hat OpenShift | Hybrid Cloud
IBM | Telco Cloud Partnership
Partner Case Studies
AWS CI/CD Pipeline
Resources
Media
Press Releases
MATRIXX in the News
Featured eBooks
Monetize 5G B2B2X
New Digital Stack
5G Evolution of Telco
Make Money With 5G
Learning Center
Videos & Downloads
Webinars & Events
Webinars On-Demand
Company
About Us
Overview
Leadership
Industry Associations
Telecom & Industry Awards
Open Positions
Contact Us
Blog
The Need For Digital B2B Use Cases
Paul Gainham
5G
CUSTOMER EXPERIENCE
All
5G
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
INNOVATION
IoT
IT INFRASTRUCTURE
POINT OF VIEW
TECHNOLOGY
In Developing Markets, it’s Digital or Bust
Robert Machin
Operators in fast-growing emerging economies are facing a significant loss of customers and revenue as a direct result of 4G rollout and increasing smartphone adoption....
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
POINT OF VIEW
From B2B to B2$$: Experience and a New Growth Agenda in Telco Enterprise Services
Paul Gainham
In early 2022, MATRIXX Software commissioned Analysys Mason to undertake a survey of telcos and enterprises globally with a view to capturing insights and thoughts...
CUSTOMER EXPERIENCE
IT INFRASTRUCTURE
Bundles, Outcomes and a New Experience for Small Medium Enterprises
Paul Gainham
“Revenue is vanity; margin is sanity.” I can’t recall where I first heard that saying, but it always acts as a salient reminder about the...
CUSTOMER EXPERIENCE
A New Digital Pathway for Small and Medium Enterprises
Paul Gainham
Gather a number of small and medium-sized businesses together for a game of word association; set the context as “telephone company” or “mobile phone company,”...
CUSTOMER EXPERIENCE
The Four P’s of Marketing 5G
Jennifer Kyriakakis
It’s no secret that 5G will open new consumer services and experiences, and expand enterprise opportunities across a wide range of verticals and use cases....
5G
CUSTOMER EXPERIENCE
IoT
Is Your Legacy Charging System Ready to Monetize 5G?
Marc Price
5G networks will change the way we live and experience the world, with nearly instantaneous speeds, new services such as Mixed Reality (MR), Augmented Reality...
5G
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
Yoodo COVID-19 Interview
Jennifer Kyriakakis
We all agree that there is no rule book for how to run an operator during a global pandemic and shutdown. From acquiring customers, to...
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
How 5G Will Enhance Field Service Operations
Marc Price
5G will provide field service organizations with higher speeds, full coverage, and options to use new technologies and devices. The first phases of the 5G...
5G
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
Digital Customer Experience and the Consumerization of the Small Enterprise Business
A Smith
I came across an interesting statistic this week. According to the UK government, there were almost 6M businesses in the UK in 2019. 99% of...
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
POINT OF VIEW
Will the Launch of 5G Create an Unlimited Future?
Paul Gainham
2019 has witnessed the beginning of the 5G consumer launch bombardment. From this, much can be learned about the current state of the telco industry....
5G
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
Smart Spaces: The Emerging Frontier for 5G
Robert Machin
Why New Digital Environments Are a Smart Target for Tomorrow’s Telcos 5G is significantly different from previous generations of mobile technology. With 4G and its...
5G
CUSTOMER EXPERIENCE
INNOVATION
POINT OF VIEW
Can One Solution Support the Digital Needs of Both Consumer and Enterprise?
A Smith
B2B and B2C businesses may differ in their types of customers, transactions and strategies, but some things are synonymous across both segments. Both need the...
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
TECHNOLOGY
Popular Apps and User Experience. What Can Digital Providers Learn?
A Smith
There is a sea of change in user behavior. Almost everyone is now digital — always on; always connected. Our methods of communicating have evolved...
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
POINT OF VIEW
What Do Telcos and End-Users Think of 5G Pricing and Positioning?
Paul Gainham
In the first few years of 5G, telco networks and technology teams held the “baton of responsibility” to implement the underlying 5G new radio and...
5G
CUSTOMER EXPERIENCE
POINT OF VIEW
Telco Needs to Rally Its Enterprise Services for 5G Success
Robert Machin
In early 2019, MATRIXX commissioned IDC, a global provider of market intelligence to the technology industry, to survey 300 enterprises and SMBs worldwide. We wanted...
5G
CUSTOMER EXPERIENCE
DIGITAL TRANSFORMATION
IoT
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