In an increasingly consumption-oriented economy, how should mobile operators look to utilize “all you can eat” or unlimited mobile plans? While they have a role to play in mobile network operators’ consumer portfolios, operators should be mindful of some potential drawbacks of their overuse.
Hear from Stephen Becker, VP of Wholesale Business Development at DISH Wireless and MATRIXX’s Chris Gibson, SVP of Product Management, on the topic of creating telecoms wholesale growth engine. Thank you to Vanilla Plus for a great session.
November 14, 2024
The Orange Romania Billing Development and Operations Team were trained, took the lead on the initial deployment and are now fully self-sufficient in their MATRIXX operations.
Hong Kong is one of the most competitive and dynamic communications markets in the world, with mobile penetration rates in excess of 300% and internet penetration rates at nearly 100%. Explore how HTHK transformed with infrastructure to innovate and provide enhanced customer experiences and achieve growth.
With transport-centric portfolios commoditizing, the growth challenge for wholesale operators is acute. Often driven by legacy billing limitations, many wholesale portfolios lack imagination and creativity, resulting in minimal value differentiation and increased downward pressure on margin and revenue. A new business model needs to emerge, one that shifts from a network-first to a customer experience-first approach.
The tyranny of commoditization remains the single biggest threat to the telco commercial model. A new North Star is needed. There must be a shift from an inside-out, network-first portfolio focus to a more agile, streamlined and outside-in, customer-first approach that is founded on the inalienable principle that compelling digital experiences never commoditize.
A new business model needs to emerge in wholesale – one that re-balances away from network-first to customer experience-first.
MATRIXX CTO Marc Price speaks to Capacity Media about MATRIXX’s role in the in the wholesale market.
As the leading provider of wholesale services, One NZ’s Infrastructure Partners division is focused on providing quality, transparency and flexibility in every dimension, breaking down their customers’ barriers and driving innovation. Read about their LaunchPad MVNE platform, powered by MATRIXX.
MATRIXX digital monetization is a unique alternative to legacy billing approaches. Transparency, accuracy and trust become the new bywords for telco revenue management.
The future of wholesale is digital. MATRIXX brings commercial flexibility and the real-time digital experience expected of consumers to Wholesale alongside rapid onboarding of new partners and their offers and support for new and innovative pricing models driven by 5G, marketplaces and the B2B2X value chain.
Leading with an inherently transport-centric portfolio leaves wholesale operators struggling for differentiation, resulting in margin & revenue challenges.
With transport-centric portfolios commoditizing, the growth challenge for wholesale operators is acute. Monetization-as-a-service is a new commercial approach and offering geared towards turning the tide and putting growth back on the agenda.
Customer behavior and expectations are evolving at a rapid pace, meaning that if telcos want to remain relevant, they must adjust their digital technology to meet the needs of this emerging consumer.