Vodafone New Zealand is winning over new customers, reducing time to market for new services, and creating compelling online experiences.
Vodafone New Zealand offers a full range of mobile, broadband, fixed line and TV services to 2.4 million customers across consumer, enterprise and government segments. Recognized as a market innovator, they were first to market in 2013 with LTE and HD Voice service; today, their customers enjoy some of the fastest network speeds available globally.
Vodafone New Zealand partnered with MATRIXX to power their digital transformation. The key objectives driving their efforts included:
Only MATRIXX could deliver on Vodafone NZ’s ambitious digital transformation timeline. Entirely product based, MATRIXX Digital Commerce required no customization or bespoke development. Unlike the other solutions requiring significant custom coding resulting in cost and time delays, MATRIXX use of simple XML configurations enabled adaptation to network specifics within hours or even minutes.
Since go-live in 2014, MATRIXX has significantly reduced time-to-market, enabling the launch of major new service innovations for Vodafone New Zealand.
in subscriber additions as a result of family sharing
after introducing the roam-like-home service
with enterprise data sharing
in deployment cycle for new plans