Secure, carrier-grade real-time charging can be deployed in the cloud. Hear how Telefónica has achieved this as part of their digital business transformation.
What was it like starting as CEO of a company right before COVID-19 shut everything down? According to MATRIXX Software’s CEO Glo Gordon, it presented several business challenges and opportunities.
Jennifer Kyriakakis, MATRIXX founder & CMO, defines the modern telco and lays out why 5G is a catalyst for the changes they are undergoing. She also explains why things like cloud native and agnostic architecture should be at the heart of this transformation.
With real world metrics of +77 Net Promoter Score, customer retention rates of 95% and 40% lower cost-to-serve, advanced consumer digital deployments have lead the way in delivering breakthrough customer experiences. The dash for growth, pandemic acceleration of digital adoption and B2B monetization platform scale are driving the same need and opportunity in the SME segment. The opportunity is now. The time is now.
With consumer markets relatively flat, the growth spotlight of telco executives and shareholders is focused on the enterprise market. With B2B business expected to contribute some 50% of telco revenue by 2025, the key question is where will that growth come from?
Small medium enterprises are the key growth engine for telcos. Serving them on their terms requires a new, dynamic monetization model and approach.
Join MATRIXX Founder & CMO Jennifer Kyriakakis, Telefónica, Salesforce and Compax.
December 9, 2021
Read why TPG chose MATRIXX to fuel the success of their multi-brand strategy.
Marc Price, CTO of MATRIXX and Omkar Nimbalkar of IBM discuss how MATRIXX enables monetization of next generation networks for telco and enterprise with Red Hat OpenShift and IBM Cloud Telecommunications.
To reach a new market segment that demands digital-first mobile experiences, Orange Romania launched the nation’s first all-digital mobile brand.
Telefónica Germany/O2 has an ambitious vision to transform the experience for consumer and enterprise customers on their new 5G standalone network.
Read this executive summary from the Hard Talk interview with CEO Jean François Fallacher, where we’ve captured the key story points of Orange Poland’s disruption.
MATRIXX Software VP of Marketing Jennifer Kyriakakis interviews Orange Poland Head of Consumer Markets Mariusz Gaca about Orange Poland’s agile response to the COVID-19 crisis.
Jennifer Kyriakakis of MATRIXX and Tuck Mun Chow of Yoodo talk about the history of the Malaysian Telco and the impacts of COVID-19.
To grab the attention of tech-savvy millennials, StarHub, one of Singapore’s leading mobile carriers, needed to deliver better and more innovative products faster. Discover how MATRIXX enabled StarHub to launch giga!, Singapore’s first and only fully digital mobile service, in just six months.
Telco CMOs are expected to predict the future, even with little data. They are responsible for customer satisfaction, although they have little direct influence over network performance. Furthermore, their concepts are often implemented by developers and not directly from the marketing team. Read more to discover how a modern BSS can solve these fundamental challenges.