Secure, carrier-grade real-time charging can be deployed in the cloud. Hear how Telefónica has achieved this as part of their digital business transformation.
To reach a new market segment that demands digital-first mobile experiences, Orange Romania launched the nation’s first all-digital mobile brand.
Telefónica Germany/O2 has an ambitious vision to transform the experience for consumer and enterprise customers on their new 5G standalone network.
Read this executive summary from the Hard Talk interview with CEO Jean François Fallacher, where we’ve captured the key story points of Orange Poland’s disruption.
MATRIXX Software VP of Marketing Jennifer Kyriakakis interviews Orange Poland Head of Consumer Markets Mariusz Gaca about Orange Poland’s agile response to the COVID-19 crisis.
Jennifer Kyriakakis of MATRIXX and Tuck Mun Chow of Yoodo talk about the history of the Malaysian Telco and the impacts of COVID-19.
To grab the attention of tech-savvy millennials, StarHub, one of Singapore’s leading mobile carriers, needed to deliver better and more innovative products faster. Discover how MATRIXX enabled StarHub to launch giga!, Singapore’s first and only fully digital mobile service, in just six months.
Telco CMOs are expected to predict the future, even with little data. They are responsible for customer satisfaction, although they have little direct influence over network performance. Furthermore, their concepts are often implemented by developers and not directly from the marketing team. Read more to discover how a modern BSS can solve these fundamental challenges.
Freedom and simplicity are essential to capture the attention of today’s always-on-the-go consumers. MATRIXX Founder and VP of Marketing, Jennifer Kyriakakis, along with leaders from Salesforce, Vlocity and Orange Poland explain how one-click mobile experiences are putting customers in control and disrupting the industry.
November 20, 2019
Customer behavior and expectations are evolving at a rapid pace, meaning that if telcos want to remain relevant, they must adjust their digital technology to meet the needs of this emerging consumer.
Swisscom needed a next-generation online charging system to propel their digital transformation. John Bonne, Head of Prepaid and Online Charging, explains how MATRIXX Software’s next-generation platform provided the solution they required.
Swisscom partnered with MATRIXX and boosted its profits by extending on-demand roaming passes and premium plans with inclusive offers, simplifying the buying experience and creating customer value.
With MATRIXX, gifting is simple. Share your apps, shows, games, social and more with straightforward pathways. Decide who you want to send your gift to, the amount and even include a personal message. It’s that easy.
Starting a new service package doesn’t have to be complicated. With MATRIXX, users can quickly and easily activate and personalize their voice, text and data packages.
When data balances start to deplete, users should receive an alert. MATRIXX delivers low balance usage notifications in real-time. Through a simple dashboard, account top-ups are easy, instant and personalized.
Simplify the buying experience and give customers control over their digital experience with roaming passes. MATRIXX delivers a better digital interaction with stress-free roaming passes for customers worldwide.