Secure, carrier-grade real-time charging can be deployed in the cloud. Hear how Telefónica has achieved this as part of their digital business transformation.
Telco CMOs are expected to predict the future, even with little data. They are responsible for customer satisfaction, although they have little direct influence over network performance. Furthermore, their concepts are often implemented by developers and not directly from the marketing team. Read more to discover how a modern BSS can solve these fundamental challenges.
Freedom and simplicity are essential to capture the attention of today’s always-on-the-go consumers. MATRIXX Founder and VP of Marketing, Jennifer Kyriakakis, along with leaders from Salesforce, Vlocity and Orange Poland explain how one-click mobile experiences are putting customers in control and disrupting the industry.
November 20, 2019
IDC Analyst, Karl Whitelock, and MATRIXX Global Solutions Marketing Manager, Christophe Mendonça, share the results of an IDC enterprise survey on mobile service providers and the quality of the experiences they’re offered.
October 7, 2019
IDC surveyed 300 organizations around the globe to find out how they view their mobile service providers and how operators can begin to build a more partner-focused relationship through transparency and self-service.
In the past, telco revenue from enterprise relied on connectivity services. However, non-connectivity services, such as cloud and security, are now significant revenue drivers, forcing operators to find new ways to satisfy their enterprise segment.
Digital-first commerce goes beyond the consumer, as the same capabilities open opportunities for enterprise in spending, departmental management, asset control and more. However, with IoT and 5G, enterprise must have a digital platform that is equipped to handle these functions.
Swisscom needed a next-generation online charging system to propel their digital transformation. John Bonne, Head of Prepaid and Online Charging, explains how MATRIXX Software’s next-generation platform provided the solution they required.
Swisscom partnered with MATRIXX and boosted its profits by extending on-demand roaming passes and premium plans with inclusive offers, simplifying the buying experience and creating customer value.
View the MATRIXX Enterprise Control eBook to see how we are creating a new digital experience for enterprise based on real-time visibility and control.