A new digital customer experience will require a new digital infrastructure. Discover how leading Telcos can reinvent themselves into leaders of the digital economy.
Your customers use their mobile devices 150+ times per day. Each of those is a monetization opportunity won or lost.
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BSS is painful to operate and difficult to change
BSS creates big silos, and poor experiences
BSS is network facing, customer experience comes second
Don’t upgrade your old systems and call it transformation
Don’t expect a digital experience from legacy systems
Don’t require code and test for each new feature
Don’t keep your spaghetti-like architecture
Don’t keep throwing money at end of life systems
Don’t waste years fighting complexity
As Telcos go forward with digital transformation, they need to move beyond simply upgrading systems to investing in a new digital stack that will operate alongside existing infrastructure.
Modern software and methods reduce operational costs.
Deploy in public or private cloud to evolve the Telco architecture.
Unlock 5G opportunities including network slicing and enhanced broadband.
Streamlined Architecture with no barriers between the customer engagement layer, the commerce layer and the network
Business API Gateway designed to handle frequent customer interactions through native apps and digital channels
Optimized Digital Path between the customer and data that resides on the network
Our viewpoint paper includes a reference architecture and key integration points.