Perspectives Informing our Technology
Why the operating model matters? In my experience digital can represent a range of capabilities, both technical and commercial. Hence in an effort to not figuratively “boil the ocean” this piece takes an outside-in approach by...
You’re merging onto the highway, you can see from the on-ramp the steady flow of cars at 65 mph (105 kph), you hit the gas to speed up with traffic, and oh <expletive> – you are all of a sudden stuck at 35 mph (56...
Some time ago I saw a competitor’s video for a mobile app experience. In the story, a parent has ‘shared’ some SMS messages with a child, and the child’s SMS balance runs out. Using the app, the child requests some more SMS from their...
Bimodal (aka 2 Speed) IT is the practice of managing two separate modes of IT delivery, one focused on maintaining the legacy status-quo and the other on agility and time-to-market for new digital services and channels. The basic...
Imagine an Alice in Wonderland world where you pay for music based on the number of notes. If you run out of credit, no more notes or maybe the sharps and flats get throttled. Or paying for my trusty Economist by the word but...
Last year I wrote about the Apple-SIM and how in many ways it was testing the water for the later introduction of soft-SIMs. iPads were ideal as a test ground: they had low take up of cellular services anyway, and there was...